You can retrieve your activation code, extend free updates period here https://secure.playclaw.com
Please describe your problem with as much detail as possible. The log file “playclaw.txt” from the My Documents folder is required for most problems. Add Windows crash messages if possible. Screenshots and/or video with enabled overlays FPS/GPU/CPU if the problem is performance related.
If you have activation issues, please send an email directly to our developers with your activation code or the email address used for your order. Do not publish this information on public forums!
Make sure you have the latest version of PlayClaw.